In the past 24 hours, users who utilize the remote computer control service TeamViewer have been complaining about their PCs, Macs and servers being taken over by unknown parties. It appears that miscreants gained control of the victims’ TeamViewer web accounts and used those to connect to computers, seize the end-users web browsers to empty PayPal accounts, access web mail and order items on Amazon and eBay.
What To Do
If you use TeamViewer to access your work or home systems, please perform the following steps in the following order:
Check To See If Your Account Was Accessed
- Log into the TeamViewer Management Console web site here: https://login.teamviewer.com/nav/home
- In the upper-right hand corner, click on your user name and select “Edit Profile”
- Select “Active Logins” to see a listing of recent sessions where your account was accessed
Change Your TeamViewer Password (whether you’ve been compromised or not)
- From the “Active Logins” selection mentioned above, select the link entitled “General”
- Select the “Change password” link to change your password
As always, if you need assistance with any of the above, please either give us a call at 866-976-9136 or drop us a line via our web site. We’re here to help.
