E-Mail Client Outgoing SMTP Authentication Settings

By Brian GallutiaApple, Customers, Microsoft

PCSDesk is implementing changes to the security of it’s hosted mail servers in order to insure that spam is kept to a minimum and your information is kept secure.  Before you are able to send out email through our servers, it is necessary to enable outgoing SMTP authentication on your email client, PC, Mac or mobile device.

Below is a listing of common PC e-mail client programs and the instructions needed to secure this feature. If you have any problems with your configuration, please contact us and we’ll be back in touch quickly.

Microsoft Outlook® Express (PC)

  1. From the Tools menu, choose “Accounts.”
  2. Select the “Mail” tab.
  3. Double-click your company mail account (e.g. mail.example.com)
  4. Select the “Servers” tab.
  5. Check the box next to “My Server Requires Authentication.”
  6. Click “OK”

Windows® Mail (PC)

  1. From the Tools menu, select “Accounts”
  2. Under Mail highlight your company account and click “Properties”.
  3. Click the Servers tab and make sure that “My outgoing server (SMTP) requires authentication” is checked.

Microsoft Outlook® 2010 (PC)

  1. From the File menu, select “Info” and choose “Account Settings”
  2. Select your company email account and click the “Change” button above.Click the “More Settings…” button in the bottom-right corner of the E-Mail Accounts window.In the Internet Email Settings window, click the “Outgoing Server” tab.
  3. Ensure that the box next to “My outgoing server (SMTP) requires authentication” is checked and “use same settings as my incoming mail server” is selected.

Microsoft Outlook® 2007 (PC)

  1. From the Tools menu, select “Account Settings”
  2. Select your company email account and click the “Change” button above..
  3. Click the “More Settings” button in the bottom-right corner of the E-Mail Accounts window.
  4. In the Internet Email Settings window, click the “Outgoing Server” tab. Ensure that the box next to “My outgoing server (SMTP) requires authentication” is checked and “use same settings as my incoming mail server” is selected.

Microsoft Outlook® 2003 and 2002/XP (PC)

  1. From the Tools menu, select “Email Accounts.”
  2. Select “View or change existing email accounts” and click “Next.”
  3. Select your company email account and click the “Change” button on the right.
  4. Click the “More Settings” button in the bottom-right corner of the E-Mail Accounts window.
  5. In the Internet Email Settings window, click the “Outgoing Server” tab.
  6. Ensure that the box next to “My outgoing server (SMTP) requires authentication” is checked.

Outlook® 2000 and Outlook® 98 (PC)

  1. From the Tools menu, choose “Accounts.”
  2. Select click the company email account (e.g. mail.example.com) and click “Properties.”
  3. Select the “Servers” tab.
  4. Check the box next to “My Server Requires Authentication.”
  5. Click “OK.”

Mail for OS X (Mac)

  1. Open the Mail program
  2. From the MAIL menu, choose PREFERENCES
  3. Click the “Accounts” icon.
  4. Click on the appropriate account, and then click the “Edit” button.
  5. Click “Options”
  6. Select “Password” from the “Authentication” setting.
  7. Enter your email address as the username.